SLE
Memberships.

For new enrollments from November 2, 2026, a $25 one-time enrollment fee is due with your first monthly payment. Standard: $190 initial membership fees, then $165 per month with 165 monthly SLE Credits. Select: $210 initial membership fees, then $185 per month with 185 monthly SLE Credits. VIP: $220 initial membership fees, then $195 per month with 195 monthly SLE Credits. Any applicable tax is determined in Phorest before payment. The enrollment fee does not recur, is not waived or discounted, and adds no Credits. Existing Members are not charged this fee retroactively; their monthly rates and Credits are unchanged by it. Eligible October 2026 enrollments had a $0 enrollment fee.

All active Members receive priority over Non-Members waiting for the same eligible opening, subject to service eligibility, artist availability and appointment requirements. Qualifying requests from multiple Members follow request order. It does not guarantee availability or displace another confirmed appointment.

SLE Credits are a monthly-use allowance included in your complete Membership benefits package. VIP includes 195, Select 185, and Standard 165 monthly Credits following successful payment. They are not separately purchased gift cards or stored-value products.

Your monthly SLE Credit allowance is issued after each successful Membership payment. Unused monthly SLE Credits do not roll over and expire at the end of the paid billing cycle, subject to applicable law.

Use SLE Credits toward approved salon services, lash-extension services, brows, lash lifts, removals, add-ons, approved retail and aftercare, and the Master Lash Artist Upgrade. Accepted Late-Arrival Fees must be paid separately and cannot be covered by SLE Credits. Credits cannot purchase another membership, Series, gift cards, or new stored-value credits. No Show obligations and late cancellation/reschedule obligations cannot be paid with SLE Credits and must be paid separately using another accepted payment method. Monthly Credits do not automatically pay prior policy balances or satisfy the future 100% prepayment requirement after a No Show.

Yes. SLE Credits can be used toward eligible services across these styles. The Member Price for the service you choose applies, and your artist will confirm service and fill eligibility.

You may book an available Lash Artist. Eligible lash-extension appointments with a Master Lash Artist have a +$10 Member upgrade. Membership does not guarantee a specific artist or appointment time.

Master Lash Artist is an artist tier. For eligible lash-extension appointments, the upgrade is +$10 for Members and +$15 for Non-Members. Members may use SLE Credits toward it. This upgrade does not automatically apply to brows or lash lifts.

You pay the remaining balance at Member Pricing. For example, a Hybrid 2-Week Fill is $79 at Member Pricing. With 30 SLE Credits remaining, apply those credits and pay $49. You do not need to buy separate top-up credits.

Active membership status, rather than your remaining SLE Credit balance, determines access to Member Pricing. VIP, Select, and Standard share the same Member Prices. Classic full sets are $139 for everyone. Hybrid/Wet full sets are $179 for Members and $189 for Non-Members; Volume full sets are $199 for Members and $209 for Non-Members. New Client appointments are handled separately; Member Pricing does not stack on an already-discounted new client service.

VIP members may request Before-Hours and After-Hours Member Times. Select members may request Before-Hours Member Times. Before-hours are approximately 7–9 a.m.; after-hours are approximately 6–8 p.m., where appropriate. Standard does not include off-hours Member Times. Submit the Member Concierge Request for management review. Membership is verified in Phorest; actual artist availability is required. Requests do not guarantee a time or artist and do not create public off-hours booking inventory.

Select and VIP Members may request exclusive appointment opportunities outside regular salon hours. Each request requires management review, Membership verification and actual artist availability.

Non-Members and active Standard Members require at least 48 hours’ notice for cancellations and reschedules. Active Select and VIP Members have a 24-hour Cancellation / Reschedule Window. When the provider can still accept and perform the appointment, one $15 Non-Member late fee applies ($15 for Standard, $10 for Select and $5 for VIP Members). Accepted Late-Arrival Fees must be paid separately and cannot be covered by SLE Credits. Service eligibility and Repeat-No-Show policies still apply.

A cancellation or reschedule with less than the applicable notice creates an obligation of 50% of the scheduled service price, including for clients on 100% prepayment status. Amounts already collected toward the appointment count toward this obligation. If 100% was prepaid, only 50% is the late-change obligation; any amount above that obligation is not part of the late-change penalty. Prepaid Series-covered services follow the session-forfeiture rule under Prepaid Service Series instead. A No Show creates an obligation equal to 100% of the actual scheduled service price for that missed appointment. Any amount already collected toward that appointment counts toward the same 100% obligation; only the unpaid remainder is owed. Any unpaid No Show or late cancellation/reschedule balance remains owed. Where applicable authorization permits, SLE may attempt to collect the unpaid amount using the active card on file. The outstanding policy balance must be resolved before another appointment is confirmed through any booking channel. Paying the outstanding balance does not replace the deposit or prepayment required for the new reservation. A replacement appointment is a new reservation. One No Show within a rolling 12-month period requires 100% prepayment for all future appointments, online and in person. This future-booking requirement is separate from the obligation for the missed appointment. Clients under this restriction are not eligible for deposit-free in-person prebooking. No Show obligations and late cancellation/reschedule obligations cannot be paid with SLE Credits and must be paid separately using another accepted payment method. Monthly Credits do not automatically pay prior policy balances or satisfy the future 100% prepayment requirement after a No Show.

You may cancel future automatic renewal at any time by email, text, phone or in person. Your eligible benefits remain available through the end of your already-paid billing cycle. Successfully processed Membership payments are non-refundable except where required by law.

Complimentary spikes + accent color on lash appointments. Full-color sets are excluded. Subject to artist recommendation and available appointment time. This applies to eligible VIP lash visits. Bottom Lashes and other add-ons are not included in this perk. Normal spikes and accent-color pricing applies to Standard and Select.

Full-color sets are excluded from the VIP design perk. Complimentary spikes and accent color are subject to artist recommendation and available appointment time.